Services
From the first workshop to year five and beyond
We only work on Microsoft business applications. That focus means our consultants have usually seen your problem before.
Implementation
Harbour Launch: fixed-scope implementations of Wiise or Business Central, live in 10 to 14 weeks for most businesses.
Integration
EDI with major retailers, Shopify and B2B web stores, warehouse scanning, freight carriers, bank feeds and Dynamics 365 Sales.
NAV and GP upgrades
Move on-premise Dynamics NAV or GP to the cloud, and retire customisations the standard product now covers.
Change your partner
An independent two-week review of an existing Business Central system, followed by a fixed-price plan to fix it.
Training
Brightharbour Academy courses on finance, inventory, manufacturing, month-end and Copilot, in our offices or on site.
Development
Extensions, custom reports and integrations built to Microsoft's standards, so upgrades don't break them.
Anchor support plans
Support that stays after go-live
Every plan includes our Sydney-based helpdesk (8am to 6pm AEST, Monday to Friday), the customer portal and a named consultant.
| Plan | Best for | Included hours / month | Response target | Account reviews |
|---|---|---|---|---|
| Anchor Essentials | Finance-led use, up to 15 users | 4 | Next business day | Annual |
| Anchor Plus | Stock, manufacturing, service or CRM in use | 10 | 4 business hours | Twice a year |
| Anchor Premier | Multi-site, multi-entity or group-owned businesses | 24 | 1 business hour for critical issues | Quarterly health check |
Work beyond the included hours is billed in 15-minute increments at our standard consulting rate. Microsoft and Wiise licences are billed monthly.